Every missed call can be a lifetime patient walking into another practice.
Every missed call can be a lifetime patient walking into another clinic.
Around 70% of callers won’t try again if their first call isn’t answered. They simply call the next practice.
Sound familiar?
• Staff are busy, so calls go unanswered
• Calls come in at lunch, after hours, or when short-staffed
• Voicemail fills up, or patients don’t bother leaving one
• By the time you try to call back they’ve already booked elsewhere
Patients rarely wait for a callback. It often leaves empty slots in your diary later that week
Missing just 2–3 calls a week can cost your practice £1,200+ a month.
• Missed calls don’t just mean fewer bookings. They often mean losing that patient altogether.
• Most practices don’t need more enquiries. They need to stop missing the patients already trying to book.
• Manually chasing missed calls is inefficient and often inconsistent. Well‑run clinics experience this every day.
This is bringing us an additional 60 appointments a month. This has translated into real revenue for us. Having this automation on our side is invaluable. Would highly recommend to others!
The instant missed call text backs are a game changer. We maximise our opportunities in getting both existing and new customer appointments. This means we can generate revenue with our missed calls both during and outside business hours. Exceptional service and highly recommend!
How it works
When a call is missed:
1. The patient automatically receives a polite text message
2. They’re given a simple option to book an appointment.
3. The booking is captured without staff intervention
No chasing callers.
No extra admin.
No disruption to how your system works.
Who this is for
If your clinic depends on inbound calls to keep the diary full, this is for you.
Who we are
We’re a UK-based team focused on helping practices and clinics stop losing patients from missed calls. We saw that practices were missing new patients, and all the repeat appointments that often follow.
See if this is right for your clinic
We'll have a short call to see if it’s a good fit for your practice. You can trial it risk-free with no obligation.
Trial capacity is limited. If we don’t hear back, the slot is released to another practice.
We’ll only use your number to contact you about this enquiry.
No obligation. Designed specifically for patient-facing healthcare practices
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